Dispatch Manager and Client Support

Dispatch Manager and Client Support at Wilco Contractors Northwest Inc. based at the Head Office in Edmonton, AB. Responsibilities include managing and coordinating daily dispatch activities, coordinating with field staff, and serving as the primary point of contact for clients to provide updates and resolve issues. Maintain accurate records, generate reports related to dispatch and client interactions, and support scheduling and logistics to meet project timelines. Collaborate with other departments to drive continuous improvement and ensure compliance with company policies and safety standards. Requires proven experience in dispatch management or client support within construction or related industries, strong organizational and multitasking abilities, excellent verbal and written communication, customer-service orientation, proficiency with dispatching software and MS Office, and the ability to work under pressure with competing priorities. A valid driver’s license is an asset.