Dispatch Coordinator I
$54,800–$80,000 year
On-siteMilton, Ontario, Canada
Job Summary
Process customer orders, respond to service complaints, and assist customers in establishing delivery schedules that meet their needs. Collaborate with sales representatives and distribution partners to find tailor-made solutions for storage and deliveries, while implementing processes to handle small equipment returns and coordinate bulk delivery slips with Accounting. Create tanker schedules for bulk deliveries, forecast stock levels for the Central Region, and update customer contracts and price books monthly. Prepare written proposals and quotations for current and prospective customers, meeting with them to secure third-party bulk delivery contracts and introduce new products. Research sources to identify new business opportunities and strengthen the Recochem brand by resolving inquiries with minimal impact on customer operations.
Required Qualifications
- Excellent communication skills in English, both written and verbal
- Ability to produce diverse reports in a concise fashion
- Able to establish and maintain internal and external customer relations
- Strong customer service skills
- Computer skills: Word, Excel, ERP Systems, AS400, Browser
- This position is 5 days a week in the office
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