Disaster Case Manager SME

Disaster Case Manager (DCM) provides direct support to disaster-affected individuals and households within Alaska's Disaster Case Management Program. Conducts intake interviews and assessments, develops individualized recovery plans, connects survivors with federal/state/local/nonprofit/community resources, advocates to remove barriers, coordinates with government agencies and community partners, maintains confidential case files, participates in training and quality assurance activities, and educates survivors on available recovery resources. Strong interpersonal, organizational, and communication skills are required; knowledge of case management principles and disaster recovery processes; ability to work independently and as part of a team; proficiency with Microsoft Office and case management systems. Preferred experience in disaster recovery programs, FEMA Individual Assistance resources, Alaska communities, trauma-informed care, crisis intervention, and multilingual capabilities including Alaska Native languages. Education: Bachelor's degree in Social Work, Human Services, Psychology, Counseling, Emergency Management, Public Administration, or related field preferred; minimum two years of experience in related fields preferred.