Disability Services Manager - Rockhampton
$131,310–$136,802 year
On-siteRockhampton, Queensland, Australia
Job Summary
Provide operational leadership and manage disability services within an allocated geographical area, leading multidisciplinary teams to deliver safe, participant-centred services. Manage workforce capability, operational performance, and financial sustainability while ensuring compliance with legislative and NDIS standards. Build productive relationships with participants, families, carers, and community stakeholders to strengthen service reach. This newly created role reports to the General Manager and contributes to the sustainable growth of CatholicCare Central Queensland's Disability Services team.
Required Qualifications
- Relevant tertiary qualification in Disability, Human Services, Community Services, Health, Business or a related discipline (or equivalent experience)
- Demonstrated experience delivering services under the NDIS, QCSS, NIISQ or other disability-funded programs
- Current Queensland C Class Driver Licence
- Substantial operational leadership capability, including the ability to lead, coach and develop multidisciplinary teams, manage operational performance, build workforce capability and achieve participant, workforce and service outcomes
- Substantial knowledge of contemporary disability service delivery, including the National Disability Insurance Scheme, Queensland Community Support Scheme, National Injury Insurance Scheme Queensland and contemporary disability practice, together with the ability to deliver safe, responsive and participant-centred services
- High level financial and business management capability, including the ability to manage budgets, workforce utilisation, operational performance and resource allocation while contributing to financially sustainable service delivery
- High level governance, quality and risk management capability, including the ability to ensure compliance with legislative, contractual, NDIS Practice Standards and organisational requirements while implementing quality improvement initiatives and effectively managing operational risk
- High level stakeholder engagement, communication and relationship management capability, including the ability to build productive relationships with participants, families, carers, support coordinators, health professionals, community organisations and government stakeholders while positively representing CatholicCare
- Attainment of a Blue Card for working with children
Desired Qualifications
- Postgraduate qualification in Leadership, Management, Business or a related discipline
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