Disability & Registrar Specialist
Remote · United States
Job Summary
Disability & Registrar Specialist at APUS oversees the initial student DSA review, communicates with students/faculty/staff regarding DSA inquiries, and manages DSA-related outreach campaigns. Responsibilities include updating and maintaining the internal DSA student database and Hyland OnBase workflows, supporting catalog and Student Handbook processes, producing quarterly updates in Credential Engine, and generating monthly DSA materials and related publications. The role involves reviewing accommodation documentation, making recommendations for Director’s action, coordinating outreach tracking, and assisting with SOPs reviews and quarterly publications. Requires collaboration across the DSA office to streamline processes and enhance visibility of the DSA Office. Requirements include a Bachelor's Degree, experience in higher education and customer service, proficiency with Microsoft Office, strong communication skills, independent work capability, attention to detail, and willingness to travel monthly to Charles Town, WV. Typical work schedule is Monday–Friday within standard business hours, with remote work options available.”,
Required Qualifications
- Bachelor's Degree required
- Experience in higher education and customer service preferred
- Experience with Microsoft Office applications required
- Excellent verbal and written communication and customer service skills
- Ability to work independently and without supervision
- Extremely detail oriented
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