Diretor(a) Regional - RS
HybridPorto Alegre, Rio Grande do Sul, Brazil
Job Summary
Lead regional operations for Professional Services (PS), Customer Service (CC), and Commercial (Sales), driving revenue, retention, and NPS/CSAT targets while ensuring seamless client journeys from sale to post-sales support. Execute regional strategic and budgetary planning, translating corporate directives into actionable plans with defined metrics and resource allocation. Manage critical projects, recover at-risk accounts, and prevent revenue leakage by aligning Commercial, PS, and CC teams. Select, develop, and evaluate regional leadership, fostering synergy across historically separate areas. Ensure compliance with corporate policies regarding travel, commissions, and contracts, and represent the company to strategic clients and public entities. Requires a degree in Administration, Computer Science, Accounting, Law, or Engineering, plus a specialization or MBA. Internal candidates must be National Managers or Area Directors; external candidates need over five years in multifunctional regional leadership. Full-time role with CNH required.
Required Qualifications
- Superior completo em Administração, Ciências da Computação, Contábeis, Direito, Engenharia ou afins
- Especialização/Pós-graduação em Gestão de Pessoas, Gestão Empresarial, Gestão Pública ou MBA em Gestão de Negócios/Liderança
- CNH
- Interno: como Gerente Nacional ou Diretor de área (PS, Comercial ou CC)
- Externo: acima de 5 anos em função de liderança multifuncional/regional compatível
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