Director, Total Rewards
$160,000–$172,000 year
HybridDallas, Texas, United States
Job Summary
Develop and lead the organization's total rewards strategy, including compensation philosophy, job architecture, and pay structures. Manage annual compensation programs, incentive planning, and variable pay across frontline, corporate, and sales populations. Oversee benefits, leave, and recognition strategies, leading annual renewals and open enrollment cycles while ensuring compliance with federal, state, and local regulations. Leverage AI and advanced analytics to drive data-driven decision-making and build reporting dashboards for executive leadership. Partner with Finance, brokers, and vendors to manage budgets, cost modeling, and acquisitions. Establish governance frameworks and audit readiness for a multi-site workforce.
Required Qualifications
- Bachelor's degree in human resources, Business Administration, Finance, or a related field
- Eight (8) or more years of progressive experience in compensation, benefits, HR operations, or total rewards
- Three (3) or more years of direct people leadership experience managing and developing HR or total rewards staff
- Demonstrates experience designing compensation programs, including compensation philosophy, job architecture, salary structures, market benchmarking, annual merit processes, and incentive program design
- Demonstrates experience leading health, welfare, and retirement benefit programs end-to-end, including plan design, annual renewal, broker and vendor management, open enrollment, compliance, and budget oversight
- Working knowledge of the federal and multi-state regulatory framework governing total rewards, including ERISA, ACA, COBRA, HIPAA, FLSA classification and wage and hour requirements, IRS Section 125, Form 5500 filing and nondiscrimination testing, 401(k) plan governance, FMLA and ADA, and state and local pay transparency and pay equity requirements
- Experience in live events, audiovisual or production services, hospitality, or another multi-unit service business
- Experience managing self-insured or level-funded health plans, including underwriting and renewal analytics
- Experience in a high-growth or private equity-backed environment, including executive compensation, long-term or phantom equity plan support, and preparation of compensation committee or board materials
- Experience harmonizing pay structures and benefit plans through merger and acquisition integration
- Experience with enterprise HRIS platforms such as Workday, UKG, ADP, Dayforce, or Paylocity, including implementation
- CCP, CEBS, CBP, SHRM-SCP, SPHR, or comparable certification
- Strong analytical and financial modeling skills, with the ability to leverage data, technology, automation, and emerging tools to improve total rewards decision-making
- Demonstrated ability to influence leaders and build strong partnerships with Finance, HR, brokers, vendors, and business stakeholders
- Ability to balance enterprise consistency with the unique needs of a diverse, multi-site workforce
- Strong project management skills with the ability to drive initiatives from strategy through implementation
- Ability to operate strategically while remaining hands-on in building processes, tools, and solutions
- Ability to translate complex compensation and benefits concepts into clear guidance for employees and non-technical audiences
- Sound judgment and discretion in handling highly confidential compensation data and protected health and personal information
- Must be able to lift 50 pounds occasionally
- Must be available for approximately 10–15% travel to Pinnacle Live venues, corporate meetings, industry events, and leadership gatherings
- Preference for candidates located in Dallas, Texas
Desired Qualifications
- Experience in a high-growth or private equity-backed environment, including executive compensation, long-term or phantom equity plan support, and preparation of compensation committee or board materials
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