Director, Total Rewards

Lead the strategy, governance, and day-to-day execution of Fullsteam's total rewards programs across the United States and Canada, encompassing compensation, benefits, sales incentives, leave of absence, and workers' compensation. Design and continuously optimize these programs to ensure competitiveness, scalability, and operational excellence while partnering with executive leadership, Finance, Sales Operations, and external vendors. Own enterprise compensation administration, including market pricing, salary structures, job architecture, and incentive plans, supported by market research and financial modeling. Manage the Salesforce Spiff platform governance and oversee annual benefit enrollments, vendor renewals, and claims oversight. Develop scalable operating models, standardize processes, and leverage AI and technology to improve efficiency and employee experience. This role requires a leader comfortable balancing long-term strategy with complex operational challenges to drive organizational growth and align with business objectives.