Director Strategic Client Relations
On-site · Singapore, Singapore
Job Summary
The Director of Strategic Client Relations will lead the RFQ and Tender process for clients and ensure clear communication regarding client expectations and operational solutions. This role involves maintaining and developing strong relationships within the client’s team, organizing strategy meetings, and creating reports on account progress. Candidates should have a bachelor's degree and 5 to 7 years of experience in global account management. Successful applicants will demonstrate consultative selling skills, innovative problem-solving abilities, and strong negotiation skills.
Required Qualifications
- A bachelor's degree in logistics, supply chain, or related fields is preferred
- 5 to 7 years of experience in global account management, client management, sales, or consulting
- Proven success in consultative selling and a track record of increasing client revenue and profitability
- Demonstrated ability to quickly learn, understand, and clearly communicate key product and value proposition knowledge
- Robust financial understanding and analytical skills to identify key drivers of profitability
- Proven ability to proactively build and maintain a broad network internally and externally
Desired Qualifications
- Experience with global service delivery and account implementations
- Strong ability to convey value propositions effectively, including to senior executives
- Proven skill in developing strategic vision, creating action plans, and setting goals
- Effective negotiation skills, capable of handling objections and reaching mutually beneficial agreements, with experience in RFP negotiations
- Skilled in presenting complex ideas simply and convincingly to diverse audiences
- Highly collaborative, with success in working within matrixed teams
- Advanced proficiency in Excel, Word, and PowerPoint
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