Director, Solutions Engineering - UK&I
HybridLondon, England, United Kingdom
Job Summary
Lead, mentor, and develop a Solutions Engineering team across the UK&I region while fostering a culture of accountability, innovation, and technical excellence. Build and execute a long-term technical sales strategy aligned with Go-To-Market, Product, and regional Sales leadership to drive new business, expansion, and renewals. Partner with Sales to accelerate revenue growth, improve win rates, and refine overall technical strategy by owning key performance metrics including win rates, pipeline influence, and technical validation cycles. Establish and scale processes for POCs, customer workshops, architecture reviews, and technical evaluations. Collaborate with Marketing and Enablement to deliver demos, architectures, and reference materials. Represent the organization in business planning and regional leadership reviews.
Required Qualifications
- Ten or more years of experience in technical, customer-facing roles (e.g., Solutions Engineering, Sales Engineering, Architecture, or equivalent)
- Five or more years of experience leading technical sellers in a scaling technology company
- Deep expertise in one or more of the following areas: AIOps, Digital Employee Experience (DEX), Cloud Observability, Network Observability, Infrastructure Observability, and/or Application Observability
- Demonstrated success partnering with enterprise Sales organizations to drive significant revenue growth
- Experience operating in a fast-paced, competitive SaaS environment
- Executive presence with strong communication and storytelling capabilities
- Strategic thinker with the ability to balance long-term planning and hands-on execution
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