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FiservPosted 1 month ago

Director Software Development

On-siteAlpharetta, Georgia, United States

Full TimeSenior LevelLarge

Job Summary

Lead engineering, data, and AI teams supporting Digital Onboarding and customer decisioning platforms by defining architecture for backend services, machine learning solutions, and cloud-native applications using Java, Python, AWS, and microservices. Drive development of data ingestion, transformation, and analytics platforms while establishing MLOps practices for model lifecycle management and deployment automation. Partner with Product and Business stakeholders to deliver personalization and offer optimization capabilities, mentor engineering leaders, and manage technology roadmaps and vendor relationships. This on-site role requires 12+ years of experience with AWS and Python, leading teams of 15+ associates, and is open only to candidates with valid U.S. work authorization.

Required Qualifications

  • 12+ years of experience designing and delivering enterprise software solutions using Java and Python
  • 8+ years of leadership experience managing engineering, data engineering, and machine learning teams
  • Experience leading organizations of 15+ associates, contractors, and vendor resources
  • Deep expertise with AWS services including SageMaker, Glue, S3, Lambda, ECS/EKS, and cloud-native development
  • Strong experience with Snowflake, data architecture, data modeling, and large-scale data platforms
  • Experience building data pipelines, ETL frameworks, and data integration solutions using AWS Glue and Qlik Data Integration
  • Proven experience implementing machine learning platforms and enterprise MLOps capabilities
  • Experience driving Agentic Engineering, AI-assisted development, and modern software delivery practices
  • Strong understanding of microservices, APIs, event-driven architectures, and distributed systems
  • Excellent communication and stakeholder management skills with the ability to influence technology and business leaders
  • Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field (or equivalent industry experience)
  • Valid and unrestricted U.S. work authorization
  • This role is on-site Monday through Friday
  • Must currently possess valid and unrestricted U.S. work authorization to be considered for this role
  • All offers of employment are contingent on standard background checks
  • This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington

Desired Qualifications

  • Experience with Digital Onboarding, Customer Acquisition, Identity Verification, or Account Opening solutions
  • Experience building recommendation engines, personalization platforms, or real-time decisioning systems
  • Experience with Generative AI, AI agents, Agentic workflows, RAG architectures, and LLM-powered applications
  • Experience within financial services, fintech, banking, or payments organizations
  • AWS Professional, Machine Learning, or Data Analytics certifications

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