Director, ServiceNow - Consulting
$184,870–$338,675 year
On-sitePhiladelphia, Pennsylvania, United States
Job Summary
Lead ServiceNow client implementations from initial planning through post-engagement support, providing strategic architectural vision aligned with business goals. Engage with decision-makers to define project roadmaps, manage engagements per financial policies, and oversee solution areas within the ServiceNow platform. Mentor team members and clients on operations and development, while driving business development activities including proposal creation and cross-selling service offerings. Maintain key customer relationships and build internal networks to leverage firm-wide capabilities for client solutions.
Required Qualifications
- Minimum eight years of recent experience in ServiceNow technology consulting
- experience leading and managing systems integration projects
- Verified success in leading five (5) or more ServiceNow projects
- Excellent analytical, data analysis and presentation skills
- excellent problem-solving abilities
- strategic thinking
- ability to present complex technical information to diverse audiences, including executives
- Travel as needed
- Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future
Desired Qualifications
- ServiceNow Certified System Admin (CSA) or Certified Technical Architect (CTA) certifications preferred
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