Director, ServiceNow - Consulting

Lead ServiceNow client implementations from initial planning through post-engagement support, providing strategic architectural vision that aligns with client needs and industry standards. Engage with decision-makers to define project roadmaps, while overseeing business development activities including proposal development and cross-selling other service offerings. Manage engagements according to financial policies, mentor a high-performing team on operations and upgrades, and maintain key customer relationships to ensure satisfaction and good standing. Build strong internal networks to leverage firm-wide capabilities for client solutions. Requires eight years of recent ServiceNow consulting experience, five or more led projects, and relevant certifications. Authorized to work in the U.S. without visa sponsorship.