Director, ServiceNow - Consulting
$184,870–$338,675 year
On-siteBoston, Massachusetts, United States
Job Summary
Lead ServiceNow client implementations from initial planning through post-engagement support while providing strategic architectural vision aligned with business goals. Engage with decision-makers to define project roadmaps and deliver guidance, training, and mentorship to teams and clients on platform operations and development. Manage engagements per financial policies, oversee solution areas within the ServiceNow platform, and drive business development including proposal creation. Mentor a high-performing team, build internal networks to leverage firm-wide capabilities, and maintain key customer relationships while cross-selling service offerings.
Required Qualifications
- Minimum eight years of recent experience in ServiceNow technology consulting
- Experience leading and managing systems integration projects
- Verified success in leading five (5) or more ServiceNow projects
- Excellent analytical, data analysis and presentation skills
- Excellent problem-solving abilities
- Strategic thinking
- Ability to present complex technical information to diverse audiences, including executives
- Travel as needed
- Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future
Desired Qualifications
- ServiceNow Certified System Admin (CSA) or Certified Technical Architect (CTA) certifications
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