Director, ServiceNow - Consulting
$184,870–$338,675 year
On-siteWashington, United States
Job Summary
Lead ServiceNow client implementations from initial planning through post-engagement support, providing strategic architectural vision that aligns with client needs and business goals. Utilize deep technical knowledge of the platform to oversee solution areas, manage engagements per financial policies, and deliver project roadmaps to decision-makers. Engage in business development activities including proposal development, while mentoring team members and guiding clients on operations and upgrades. Maintain key customer relationships, cross-sell service offerings, and build internal networks to leverage firm-wide capabilities.
Required Qualifications
- Minimum eight years of recent experience in ServiceNow technology consulting
- Experience leading and managing systems integration projects
- Verified success in leading five (5) or more ServiceNow projects
- Excellent analytical, data analysis and presentation skills
- Excellent problem-solving abilities
- Strategic thinking
- Ability to present complex technical information to diverse audiences, including executives
- Travel as needed
- Must be authorized to work in the U.S. without the need for employment-based visa sponsorship
Desired Qualifications
- ServiceNow Certified System Admin (CSA) or Certified Technical Architect (CTA) certifications
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