Director, Sales Operations, Technical Pre-Sales
$225,100–$325,900 year
On-siteChicago, Illinois, United States or San Francisco, California, United States
Job Summary
Translate enterprise go-to-market strategy into Technical Pre-Sales priorities, big bets, and execution plans while leading annual and in-year capacity and investment decisions. Own the unified TPS function, including strategy, business operations, and sales operations, by running core cadences like QBRs, pipeline reviews, and capacity reviews. Define and refine growth strategy tied to pipeline, win rates, and deal outcomes, then build a focused metric framework for productivity, technical win rates, and cycle time. Lead a small team of three FTEs across analytics and operations, personally delivering executive-level insights and recommendations rather than delegating. Partner with Finance and HR on budget and workforce planning, while driving adoption of new processes, tools, and AI-enabled workflows to improve TPS effectiveness and scale.
Required Qualifications
- 10–15 years in Strategy, Business Operations, Sales Operations, or GTM Operations
- Experience supporting Sales and/or Technical Pre-Sales organizations
- Proven ability to build operating models and personally drive execution
- Strong analytical and financial modeling skills
- Executive-level communication and partner management
Desired Qualifications
- Experience in SaaS / enterprise technology environments
- Familiarity with pre-sales workflows (solution consulting, technical validation, POCs or comparable experience)
- Experience in small, high-impact teams or early-stage org building
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