Director, Sales Operations (In-Office)
On-siteAustin, Texas, United States
Job Summary
Develop the annual operating plan, revenue targets, and territory coverage models by partnering with the CRO and Finance. Own the sales forecasting process, ensuring consistency and accuracy while delivering executive-level reporting on pipeline health and business trends. Design and optimize sales territories, account segmentation, and quota planning methodologies to support significant business growth. Lead the Sales Technology roadmap, managing vendor relationships, Salesforce governance, and the implementation of AI-enabled solutions. Build and mentor a high-performing team of analysts, systems administrators, and deal desk professionals while establishing performance expectations and operational rhythms.
Required Qualifications
- Bachelor's degree in Business Administration, Sales, Marketing, or a related field
- 8+ years of experience in sales operations, revenue operations or business analysis, preferably in a B2B or technology-driven environment
- Minimum 3 years of leadership experience managing Sales Operations or Revenue Operations teams
- Demonstrated experience owning company-level or business-unit sales forecasting with accountability for forecast accuracy
- Experience partnering with executive leadership to develop annual operating plans and revenue strategies
- Proven success building or significantly scaling a Sales Operations function
- Advanced Salesforce expertise, including CRM architecture, governance, and system optimization
- Experience leading quota planning, territory design, incentive compensation planning, and sales performance management
- Strong analytical, financial modeling, and data analysis skills
- Experience selecting and implementing Business Intelligence (BI) platforms and sales technologies
- Experience managing vendor relationships, software budgets, and contract negotiations
- Exceptional executive communication, presentation, and stakeholder management skills
- Willingness to travel as required (Quarterly)
- Must be proficient in the English language, both written and verbal
- Ability to lift 50 pounds
Desired Qualifications
- MBA or advanced business degree
- Knowledge of background checks, pre-employment screening, or human resources processes
- Experience within SaaS, HR Technology, Background Screening, Compliance, or other regulated industries
- Experience implementing AI-driven sales technologies with measurable business outcomes
- Experience presenting business performance and forecasting to executive leadership and Boards of Directors
- Experience supporting organizations during rapid growth, private equity ownership, mergers, acquisitions, or organizational transformation
- Familiarity with marketing automation platforms, lead attribution, and demand generation analytics
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.