Director, Sales Operations & Analytics
$190,000–$220,000 year
RemoteUnited States or South Korea
Job Summary
Develop annual and quarterly sales plans, optimize territory design, and drive field forecasting to ensure alignment across stakeholders. Design and manage incentive compensation plans, oversee sales contests, and establish governance for regulatory compliance. Build and optimize the sales operations infrastructure, including CRM processes, data governance, and executive-level reporting ecosystems. Define key performance indicators, manage performance dashboards, and deliver actionable insights into sales performance and growth opportunities. Support field onboarding, training, and system adoption to drive productivity. Travel 10-20% as required. Lead strategy and systems that enable sales excellence for Hugel Aesthetics' North American commercial expansion in medical aesthetics.
Required Qualifications
- Bachelor's degree in a related field
- 10+ years of experience in Sales Operations, Commercial Operations, or related roles
- Required experience within biotech, pharmaceutical, or medical device organizations
- Demonstrated success supporting U.S. field sales organizations in regulated environments
- Ability to travel 10-20% as required
- Ability to work in an office environment, and sit, stand or use computer for extended period of time
Desired Qualifications
- advanced degree
- aesthetics experience
- Strong proficiency with CRM platforms (e.g., Veeva, Salesforce) and business intelligence tools (e.g., Tableau, Power BI)
- Proven ability to operate at both strategic and executional levels
- Comfortable with ambiguity and rapid change
- Ability to operate autonomously with high ownership
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