Director, Sales, AI
On-siteTokyo, Tokyo, Japan
Job Summary
Develop and execute strategic sales territory plans to drive revenue growth for NiCE's advanced digital and AI solutions, including conversational AI and IVA. Lead a high-performing sales and presales team to exceed targets while identifying new business opportunities and cultivating relationships with key clients in the digital solutions market. Collaborate with cross-functional teams to align go-to-market initiatives, analyze market trends to inform strategies, and monitor performance metrics. Manage team composition, including recruitment and separation processes. Requires minimum of 3 years in sales leadership within digital/AI and CCaaS, plus 5 years in enterprise software sales. Bilingual in English and Japanese. Join a market leader managing over 120 million customer interactions globally.
Required Qualifications
- Minimum of 3 years of experience in sales leadership roles within the digital and/or AI solutions, and CCaaS space
- Minimum of 5 years of experience in individual contributor role in enterprise software sales in like or similar market
- Proven track record of driving sales growth and exceeding targets
- Strong leadership, communication, and negotiation skills
- Deep understanding of digital technologies and trends in the digital solutions market
- Ability to thrive in a fast-paced, hyper growth, extremely high-volume sales environment
- Bilingual - English & Japanese
Desired Qualifications
- Deep understanding of advanced digital and AI technologies such as conversational AI, IVA, knowledge management, agent assistance and more
- experience and knowledge of the contact center as a service space (CCaaS)
- a proven track record in sales leadership
- a passion for driving growth in the customer experience (CX) market
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