Director, Revenue Cycle Management

Own the end-to-end collections process by developing and maintaining high-accuracy forecasts to ensure leadership visibility into cash flow. Build and enforce a disciplined collections engine from the ground up, standardizing recovery cadences and eliminating revenue leakage to achieve best-in-class net collection rates. Identify bottlenecks and implement workflows that aggressively reduce denials and shorten the AR lifecycle. Strategically partner with growth teams during contract negotiations and serve as the primary point of escalation for clients, translating complex billing hurdles into actionable updates. Partner with Finance, Legal, and Ops to sync billing strategies with company growth while driving team KPIs and managing all billing communications for a seamless patient and health plan experience.