Director, Project Management Global
HybridGöteborg, Västra Götaland, Sweden
Job Summary
Define and own the global project management methodology, governance frameworks, and tools for Jeppesen ForeFlight's Professional Services, ensuring consistent execution standards across all geographies. Lead the PMO enablement function by coaching Project and Program Managers, establishing career development frameworks, and driving a high-performance culture grounded in delivery excellence. Design and operationalize a Quality Assurance function to audit adherence to standards, while maintaining real-time portfolio visibility to report on delivery health, financial performance, and customer satisfaction to executive leadership. Serve as the escalation owner for high-priority engagements, engaging directly with senior customer stakeholders to stabilize at-risk projects. Strategically embed artificial intelligence and automation into the delivery lifecycle to enhance planning, monitoring, and resource forecasting. Partner with product-line leaders, pre-sales, and Finance to align project plans with organizational revenue recognition and delivery model requirements.
Required Qualifications
- 12 or more years of progressive experience in project management, program management, or PMO leadership within enterprise software or technology professional services
- at least 5 years in a senior PMO leadership role setting standards for and enabling project management teams in a matrixed organization
- Demonstrated experience building or significantly maturing a global PMO function, including the design and implementation of delivery methodology, governance frameworks, and portfolio reporting capabilities
- Experience designing, implementing, or leading a Quality Assurance, audit, or governance-inspection function within a PMO or professional services delivery organization
- Proven ability to influence, coach, and elevate a geographically distributed community of project management professionals in a matrixed organization, without direct reporting authority
- Deep expertise in enterprise software implementation project management, including proficiency in project planning, risk management, change control, financial management, and stakeholder communication for complex, multi-phase engagements
- Strong analytical and operational skills, with the ability to synthesize portfolio-level delivery data into clear executive insights and drive data-informed decisions
- Excellent interpersonal and communication skills, including the ability to engage credibly with senior customer stakeholders and internal executive leadership on project status, risk, and resolution strategies
- PMP certification or equivalent professional project management credential
Desired Qualifications
- Experience in the aviation, aerospace, or flight operations software industry
- familiarity with the operational environments and regulatory context in which Jeppesen ForeFlight's customers operate
- Experience implementing or optimizing a Professional Services Automation (PSA) platform (e.g., Rocketlane, Certinia/FinancialForce, Salesforce, Kantata, or similar) as part of a PMO maturity initiative
- Program Management Professional (PgMP) certification or demonstrated experience managing complex, multi-workstream programs involving cross-functional teams and executive-level governance
- Familiarity with Agile and hybrid delivery methodologies and experience adapting traditional project management frameworks to accommodate iterative software implementation approaches
- Experience designing and delivering project management training, onboarding programs, or PM competency frameworks for large teams
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.