Director, Product Management
Hybrid · Guelph, Ontario, Canada
Job Summary
Director, Product Management, Platforms responsible for owning and driving platform strategy, roadmap, and governance for Gateway’s product data, pricing, content operations, and partner integrations across North America. Leads cross-functional initiatives to enable scalable, data-driven experiences for veterinary partners and pet families, balancing hands-on leadership with strategic oversight. Focus areas include normalization of product data, pricing, and content, platform integration with third-party systems, and enabling non-technical teams to publish content. Partners with Marketing, Operations, Finance, and Commercial teams; collaborates with Engineering on delivery, release planning, and adoption. Hybrid role located in the greater Guelph area. Key responsibilities include defining platform strategy, ensuring a single source of truth for service offerings, and driving adoption and measurable business impact across platforms and integrations.
Required Qualifications
- 7+ years of progressive Product Management experience, including ownership of enterprise platforms, digital products, or business-critical systems
- Experience leading platform strategy, roadmap development, implementation, and adoption within a complex, multi-stakeholder environment
- Experience with PIM, CMS, ERP, CRM, pricing platforms; API and integration technologies
- Strong analytical, vendor management, and stakeholder engagement skills
- Certified Scrum Product Owner (CSPO) and/or SAFe Product Manager/Product Owner certifications are assets
- MBA or other advanced business/technology-related degree is considered an asset
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