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FiservPosted 2 weeks ago

Director, Product Management

$103,000–$144,000 year

On-siteMarietta, Georgia, United States or Alpharetta, Georgia, United States

Full TimeSenior LevelAssociates DegreeLarge

Job Summary

Define product strategy, market requirements, and roadmap priorities for Clover products and related ecosystem capabilities supporting Wells Fargo. Lead products through the full lifecycle from concept and business case development through launch, optimization, and end-of-life planning. Partner with engineering, operations, commercialization, sales, and account management teams to translate business needs into clear product requirements and development priorities. Serve as the subject matter expert for Clover software, hardware, and value-added services when consulting with clients and internal stakeholders. Analyze product performance, client feedback, and market trends to identify enhancements and support revenue and adoption goals. Lead and develop team members through coaching, prioritization, and performance management. This role is on-site Monday through Friday.

Required Qualifications

  • 8+ years of experience in product management across product strategy, roadmap development, commercialization, and lifecycle management
  • 5+ years of experience working with merchant payments, point-of-sale solutions, or financial technology products in a client-facing or partner-facing environment
  • 5+ years of experience working cross-functionally with engineering, sales, operations, and client relationship teams to deliver product enhancements and new capabilities
  • Experience presenting product strategy, requirements, and performance insights to clients, cross-functional stakeholders, and executive leadership
  • Extensive knowledge of the Clover platform, including software, hardware, and value-added services
  • Bachelor's degree in a related field or equivalent combination of education, related experience and/or military experience
  • Valid and unrestricted U.S. work authorization

Desired Qualifications

  • Experience supporting large financial institution partners or strategic enterprise clients
  • Experience with third-party integrators and partner ecosystem management
  • Experience developing business cases tied to revenue growth, market adoption, and customer value
  • Experience in merchant acquiring, commerce enablement, or small business solutions

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