Director, Product Management - Channel Infrastructure & Mobile
$224,000–$336,000 year
On-siteBoston, Massachusetts, United States
Job Summary
Directs product management for Klaviyo's channel infrastructure and mobile messaging platforms, owning the strategic roadmap and end-to-end lifecycle across email, push, and in-app messaging. Leads cross-functional teams across engineering, design, and marketing to deliver scalable mobile ecosystems (iOS, Android, and SDKs) and to strengthen Klaviyo's leadership in omnichannel communications. Focus areas include defining features, driving data-driven performance metrics, fostering platform partnerships, mentoring product managers, and guiding initiatives from ideation through launch while aligning with customer needs and business growth.
Required Qualifications
- At least 3+ years of direct management experience
- 10 years of experience in product management with a proven track record in scaling messaging platforms like email, SMS, RCS, WhatsApp, and mobile push notifications
Desired Qualifications
- at least 3+ years of direct management experience
- 10 years of experience in product management with a proven track record in scaling messaging platforms like email, SMS, RCS, WhatsApp, and mobile push notifications
- cross-functional leadership experience with engineering, design, and marketing
- strong data-driven analytics and metrics focus
- experience with iOS, Android, and mobile SDK ecosystems
- ability to lead end-to-end product lifecycle from ideation to launch
- familiarity with AI and machine learning technologies is a plus
- entrepreneurial or startup experience a plus
- effective communicator with stakeholders across global teams
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