Director Ops, Learning Process Enablement (Max $50/hr W2)
$104,000–$104,000 year
Remote · United States or Reston, Virginia, United States
Job Summary
Director of Operations for Learning Process Enablement leads strategic automation and process optimization bridging instructional design, systems implementation, and operational effectiveness. Acts as the innovator and project-management hub to deliver high-impact learning solutions, governance, and scalable workflows across cross-functional teams using tools like Confluence, JIRA, LearnUpon, Articulate 360, and MS Project. Requires strong communication, stakeholder facilitation, and travel 4-6 times/year; US work authorization required.
Required Qualifications
- 5+ years of experience in learning operations, process management, program enablement, or project management within a matrixed organization
- Strong track record in building scalable governance frameworks and optimizing learning or knowledge systems (preferably LMS platforms like LearnUpon)
- Demonstrated ability to collaborate with cross-functional teams and translate business processes into actionable workflows and enablement plans
- Proficiency in tools such as Confluence, JIRA, Articulate 360, and project management systems (e.g., Asana, Smartsheet, or MS Project)
- Knowledgeable in content authoring tools with AI integrations and review processes
- Excellent written and verbal communication, stakeholder facilitation, and change management methodology and skills
- Strategic thinker with the ability to balance big-picture planning with tactical execution
- Proven ability to build relationships and influence others to action
- Ability to travel 4-6 times a year to Clients offices or on behalf of Client business
- Authorization to work in the United States
Additional Requirements
- USC and GC only on W2 – No H1B, OPT, CPT EAD at this time
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