Director of Vendor Programs (#2408)

Directs and develops vendor programs across equipment categories including printers, batteries, forklift dealers, and others; owns program structure, deal pricing, and the vendor contact relationship from onboarding through handoff to an Account Liaison, with potential expansion to direct management of Account Liaisons. Applies financial precision to administer programs and develops vendor relationships to drive adoption, while traveling up to 24 weeks per year for vendor visits and customer engagement. Responsibilities include managing active programs, identifying and pursuing new opportunities, building rate cards and reference materials, monitoring performance, pricing transactions, ensuring compliance with program terms, coordinating with credit and operations, providing pricing and account-management support, handling billing inquiries, and maintaining CRM records; travel to vendor locations and customer sites to establish relationships and participate in onboarding and pipeline reviews. The role requires 3+ years of relevant experience, strong negotiation and pricing skills, external vendor/partner relationship experience, CRM proficiency, and willingness to travel.