Director of Training & Franchise Performance
$75,000–$100,000 year
On-site · Miami, Florida, United States
Job Summary
Corporate Director of Training & Franchise Performance to lead onboarding, training development, field coaching, sales education, and franchise performance initiatives across a growing franchise organization. Responsible for developing onboarding programs, designing scalable training systems for sales, leadership, operations, and customer experience, and delivering classroom-based and hands-on training. Will lead corporate workshops, conferences, and development bootcamps; provide field coaching at franchise locations; reinforce KPI tracking, CRM usage, and standard operating procedures; and partner with franchise owners and executive leadership to drive accountability, execution, and continuous improvement across multiple locations.
Required Qualifications
- 5+ years of experience in corporate training, franchise training, learning & development, sales performance, or operational leadership
- Experience facilitating corporate workshops, field coaching, conferences, and leadership development initiatives
- Experience building onboarding and training systems across multiple locations or teams
- Strong understanding of customer experience, in-home sales, and field execution environments
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