Director of Swim Academy
On-siteNew York City, New York, United States or Both, State of Mahārāshtra, Republic of India
Job Summary
Lead the strategic and day-to-day operation of Asphalt Green's Swim Academy business across Upper East Side and Battery Park City campuses. Drive revenue growth through optimized scheduling, class offerings, pool-space utilization, and pricing analysis while managing enrollment, retention, and labor targets. Supervise Swim Academy leadership staff and influence a large part-time instructional workforce to ensure lessons are appropriately staffed and aligned with facility capacity. Establish and maintain systems to track enrollment, utilization, and financial performance, developing dashboards that support informed decision-making. Partner cross-functionally with Aquatics, Finance, Marketing, Operations, and campus teams to align operations with organizational priorities and maximize facility usage.
Required Qualifications
- Bachelor's degree or equivalent professional experience
- At least 5 years of leadership or operational management experience in aquatics, youth sports, fitness, recreation, commercial swim school operations, or a related service-based business
- Experience managing earned-revenue programs, commercial operations, customer-facing services, or large-scale program operations
- Strong financial acumen, including experience with budgets, revenue targets, labor models, forecasting, operational expenses, and performance metrics
- Experience overseeing scheduling systems, staffing logistics, program capacity, and operational infrastructure in a multi-program or multi-site environment
- Familiarity with swim lesson operations, aquatics programming, aquatic facility management, or learn-to-swim business models
- Experience using data to evaluate performance, improve efficiency, increase retention, and support business growth
- Strong leadership skills with experience supervising managers, coordinators, instructors, or front-line teams
- Strong organizational, communication, relationship-management, and problem-solving skills
- Ability to work cross-functionally with senior leaders, department partners, campus teams, and customer-facing staff
Desired Qualifications
- Master's degree in Sports Management, Business Administration, Recreation Management, Nonprofit Management, or a related field
- Experience in a high-volume commercial swim school or multi-site learn-to-swim business
- Experience with Salesforce, registration platforms, scheduling systems, dashboards, or business intelligence tools
- Experience managing pricing analysis, customer
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