Director of Strategic Initiatives & Performance
$41,600–$54,080 year
On-site · Houston, Texas, United States
Job Summary
Director of Strategic Initiatives & Performance leading cross-functional programs, translating strategy into actionable plans and measurable milestones; partners with executive leadership to align vision with initiatives, coaches leaders through change, analyzes performance metrics (OSAT/WHED/Secret Shopper), and drives project execution from planning through evaluation to achieve sustained improvements in speed, quality, and guest experience; responsible for ROI assessments, strategic planning, and ensuring accountability across departments, while building leadership capability, managing timelines, and maintaining clear communication across stakeholders within a Chick-fil-A restaurant context in Houston, TX.
Required Qualifications
- Strong analytical and data interpretation ability
- Advanced project management and change management skills
- Strong presentation and communication abilities
- Ability to lead through influence, not authority
- High organizational and follow-through discipline
- CARE values alignment and leadership capability development
- Experience in cross-functional initiative execution
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