Director of Spa
On-siteNew Delhi, Delhi, India
Job Summary
Manage and supervise all spa operations, including programs, services, facilities, and staff. Coordinate delivery of salon, skin care, fitness, massage, reservations, and locker room areas while selecting vendors, overseeing retail purchasing, and maintaining supply inventories. Monitor sales to ensure revenue goals are met, manage payroll, and control controllable expenses to achieve budgeted targets. Develop marketing strategies, group programs, and promotions to drive sales and ensure services are included in all property advertising. Conduct human resources activities, including interviewing and hiring employees, developing orientation programs, administering performance appraisals, and fostering open communication to improve guest and employee satisfaction.
Required Qualifications
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
- 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area
- 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major
- 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area
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