Director of Spa - Aliée Istanbul
On-siteIstanbul, Istanbul, Turkey
Job Summary
Lead the overall operation of the spa, ensuring seamless daily performance, exceptional guest satisfaction, and consistent adherence to luxury hospitality standards. Develop and implement the strategic vision aligned with the Aliée brand philosophy while managing departmental budgets, revenue strategies, forecasting, payroll, and cost control. Recruit, train, coach, and inspire a high-performing team of therapists, reception, and wellness professionals to foster a culture of excellence and genuine care. Drive retail performance through product knowledge and merchandising, while creating innovative wellness programs, seasonal offerings, and signature experiences. Maintain the highest standards of hygiene, safety, and regulatory compliance, and build strong relationships with luxury wellness partners and industry professionals. Collaborate closely with Rooms, Food & Beverage, and Sales & Marketing to enhance the overall guest journey.
Required Qualifications
- Bachelor's degree in Hospitality Management, Business Administration, Wellness Management, or a related field
- Minimum of 8 years' leadership experience in luxury spa, wellness, or hospitality operations, preferably within an internationally recognized luxury hotel or resort
- Strong knowledge of luxury wellness concepts, preventive health, longevity, and integrative wellness programming
- Proven experience managing or collaborating with multidisciplinary wellness teams, including therapists, fitness professionals, nutritionists, and medical or clinical wellness practitioners
- Proven ability to lead, motivate, and develop high-performing teams while fostering a culture of excellence and service
- Strong commercial acumen with experience in budgeting, forecasting, financial analysis, and revenue optimization
- Excellent leadership, organizational, problem-solving, and decision-making skills
- Outstanding communication and interpersonal abilities with a guest-centric mindset
- Proficiency in spa management systems, Microsoft Office applications, and operational reporting
- Excellent command of written and spoken English
Desired Qualifications
- Familiarity with wellness clinic operations, advanced wellness technologies, diagnostic services, and medically supervised wellness programs is highly desirable
- additional languages are considered an advantage
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.