Director of Solutions Engineering - US

Director, Solutions Engineering in the US leading Airwallex’s US SE organization. Manages executive-level pre-sales design, end-to-end solution implementation, and post go-live commercial ramp-up for select clients. Owns the technical GTM strategy, scales a high-performing US Solutions Engineering/Architects team, partners with Sales, Product, and Engineering to shape customer experience and product roadmap, and drives demonstrations, POCs, and complex solution designs to solve customer challenges. Responsible for scalable processes, playbooks, and best practices across the pre-sales and implementation lifecycle, representing Airwallex in customer meetings and executive briefings. Requires strong enterprise solutioning, leadership of multi-regional teams, and deep knowledge of payments/fintech ecosystems.