Director of Sales
On-sitePalm Coast, Florida, United States
Job Summary
Meet or exceed monthly company and community sales standards through face-to-face client home visits, voice-to-voice calls, and purposeful planning. Respond to inquiries remotely and in real time, conducting walk-in and scheduled tours while accurately maintaining the community database for new inquiries and referral sources. Develop and oversee the annual sales and marketing plan, analyze return on investment data, and manage the department budget. Qualify potential referral sources, research local competition, and track move-ins, transfers, and referral activity to determine appropriate follow-up actions. Assist with move-in paperwork ensuring compliance with state licensing regulations and provide regional management with necessary reports. Work nights, weekends, and holidays with proficiency in Microsoft Office and a current driver's license required.
Required Qualifications
- Experience in senior living, including assisted living and memory care environments
- Bachelor's degree or equivalent experience and education
- Background in sales or leasing in the health care or senior living industry
- Expertise in 'relationship selling' and a demonstrated ability to close
- Experience in a customer service-oriented setting
- Demonstrated ability to work in a team environment
- Ability to show sincerity and empathy
- Effective verbal and written communication skills
- Ability to read, speak, and understand the English language
- Ability to work nights, weekends and holidays
- Proficient in Microsoft Outlook, Word, Excel, and PowerPoint
- Must possess a current driver's license
- Must demonstrate competence in the following areas: Ability to connect and build trust with clients and their circle of influence
- Must demonstrate competence in the following areas: Ability to understand and manage emotions arising from client situations
- Must demonstrate competence in the following areas: Ability to guide clients toward solutions
Desired Qualifications
- Experience in senior living, including assisted living and memory care environments preferred
- Bachelor's degree or equivalent experience and education preferred
- Background in sales or leasing in the health care or senior living industry helpful
- Creative and 'out of the box' thinker desired
- Experience with motivational interviewing techniques preferred
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