Director of Sales
On-siteO'Fallon, Illinois, United States
Job Summary
Drive occupancy and revenue growth by leading the full sales process from inquiry through move-in, serving as the primary point of contact for phone inquiries and walk-in visitors. Develop and execute strategic sales plans to cultivate referral networks, while conducting comprehensive discovery with prospective residents to identify needs and present tailored solutions. Implement consistent follow-up activities to nurture trust and move prospects through the decision-making process, partnering with the Executive Director and regional sales teams to design innovative outreach programs. Accurately document all sales activities in the CRM to ensure compliance and provide visibility to leadership. Coach staff to maximize referral opportunities and model effective communication practices, ensuring residents' wellbeing is consistently addressed.
Required Qualifications
- Bachelor's Degree strongly preferred
- Two or more years of successful sales experience (2-5 years preferred), with prior experience in senior living strongly preferred
- Demonstrated sales closing skills with a consistent record of high occupancy results
- CPR or BLS certification preferred
- Demonstrated proficiency in common digital tools and applications, including Microsoft Office programs (Outlook, Excel, Word), web-based platforms, electronic health record systems, and any HR-related systems as applicable
- This position may need to lift up to fifty (50) pounds independently, and up to 200 pounds with assistance
- Individuals in this position are required to follow all infection prevention and control protocols, including the use of personal protective equipment (PPE) when necessary, to ensure the health and safety of residents, staff, and visitors
- All offers of employment are contingent upon the successful completion of a background check and drug screening, participation in required health assessments (such as TB testing or physical evaluations), and the use of designated personal protective equipment (PPE) as required by company policy and applicable law
Desired Qualifications
- Bachelor's Degree strongly preferred
- Two or more years of successful sales experience (2-5 years preferred), with prior experience in senior living strongly preferred
- CPR or BLS certification preferred
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