Director of Risk & Reputation
On-sitePlano, Texas, United States
Job Summary
Develop and execute a multi-year strategy to evolve SEA's reputational risk and crisis management program. Provide strategic guidance to the team and deliver advisory support to executives on national media stories, global brand risks, and crisis response. Lead, mentor, and inspire a high-performing team while ensuring they are equipped with necessary skills and resources. Partner with internal stakeholders to monitor external trends, drive cross-functional initiatives, and educate executives on crisis management best practices. Manage high-profile media relationships, serve as spokesperson, and coordinate response plans during critical situations. Design intelligence reports and media insights to inform strategic decisions.
Required Qualifications
- Bachelor's degree in Communications, Public Relations, Journalism, or a related field
- Minimum of 12-15 years of relevant experience in crisis communications, corporate communications, journalism, or a related field
- Proven leadership experience managing teams and driving strategic initiatives
- Extensive experience working directly with journalists, editors, and members of the media
- Expertise in writing PR materials (e.g., press releases, pitch decks, story development)
- Experience managing PR agencies and technology vendors
- Proficiency in optimizing technology to improve the effectiveness of media measurement tools
- Demonstrated ability to collaborate with executives on handling large-scale issues
- Experience designing training programs for executives, leaders, and employees
- Strong crisis management expertise, including identifying key risks, developing strategies, and leading teams to successful outcomes
- Experience developing communication strategies (e.g., intake sessions with VPs and above, advance planning for key events, media training) and establishing governance processes for managing executive PR/Media requests
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