Director of Project Management and ITSM Governance - Edmonton/Calgary
HybridEdmonton, Alberta, Canada
Job Summary
Define strategic direction for IT programs and projects, ensuring alignment with organizational goals and advising senior management on technology needs. Oversee a portfolio of complex initiatives across the entire lifecycle while recruiting, mentoring, and leading a team of project managers, architects, and engineers. Establish and enforce project management methodologies and quality standards, serving as the primary liaison between executive leadership, internal teams, clients, and vendors. Develop and manage multi-million dollar budgets, track expenditures, and proactively identify, assess, and mitigate project risks. Ensure all operations comply with legal, regulatory, and security standards. This permanent full-time role requires PMP, ITIL V4 certifications and proficiency in English and French, with approximately 35% travel for mobilizations and service delivery.
Required Qualifications
- Proven leadership and team management abilities
- Strong project management expertise and a deep understanding of project management lifecycles and methodologies
- Exceptional communication, organizational, and problem-solving skills
- Experience with project management tools and software
- Knowledge of IT systems, cybersecurity, and technology standards
- A bachelor's degree in a related field like computer science, information systems, or project management
- extensive experience
- Professional certifications, PMP, ITIL V4 Foundation, and ITIL V4 Strategist Direct/Plan/Improve
- Proficiency in English and French (written/verbal)
- Permanent full-time position (40 hours per week)
- Office located in Edmonton or Calgary
- Hybrid (on-site Tuesdays, Wednesdays, and Thursdays)
- approximately 35% travel for post-award activities, mobilizations, and service delivery
Desired Qualifications
- ITIL V5 Transformation and ITIL V5 Foundation
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