Director of Program Operations QUALITYstarsNY
$95,000–$100,000 year
HybridManhattan, New York, United States
Job Summary
The Director of Program Operations for QUALITYstarsNY will oversee and improve internal systems for collaboration, project management, and communication, ensuring operational excellence across a dynamic team. Responsibilities include supervising travel reimbursement processes, ensuring HR policy compliance, leading operational planning for events, and supporting technology access for team members. The role also involves managing financial operations including contract supervision, purchasing, and vendor communication. The ideal candidate will demonstrate strong leadership experience in project management and operational work, possess excellent organizational skills, and have a background in fiscal management.
Required Qualifications
- Master’s Degree + 5 years experience in a leadership role, with project management and operational work experience
- Bachelor’s Degree + 10 years experience in a leadership role, with project management and operational work experience
- Excellent organizational and people skills; demonstrated success with managing cross-functional projects
- Experience with procurement and fiscal management
Desired Qualifications
- Master’s Degree in business, public administration, policy, or a related field of study
- Flexible and innovative thinker
- Strong relationship-building skills
- Ability to analyze data to inform and improve practices
- Experience exercising judgement and decision-making
- Strong background with technology to improve work performance, including experience with Office 365 and project management software