Director of Program Operations
$135,000–$155,000 year
Hybrid · Atlanta, Georgia, United States or Austin, Texas, United States
Job Summary
Senior operations leader overseeing program management for eCommerce initiatives; leads 3–8 direct reports, total 20–30; responsible for end-to-end program delivery, standardizing PM frameworks, ensuring on-time launches, cross-functional alignment, SOP governance, data-driven performance with KPIs, and executive-level reporting; requires Bachelor's degree and 10+ years, strong leadership, experience with high-volume eCommerce, tool familiarity (Smartsheet, Asana, Jira), travel 10%.
Required Qualifications
- Bachelor’s degree in Business, Operations Management, or related field (MBA preferred)
- 10+ years of experience in operations, program management, or eCommerce execution
- 5+ years of leadership experience managing managers and scaled teams
- Proven experience leading high-volume eCommerce operations (product launches, merchandising, or digital content execution)
- Strong executive presence with experience presenting to and influencing senior leadership (VP/C-suite)
- Experience with project management and workflow tools (e.g., Smartsheet, Asana, Monday.com, Jira)
- Travel 10%
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