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Jet Support Services, Inc.3 months ago

Director of Product – Salesforce & Enterprise Platforms

On-site · Chicago, Illinois, United States

Type
Full Time
Level
Senior Level
Education
Not Specified
Company size
Unknown

Job Summary

The Director of Product - Salesforce & Enterprise Platforms will own the product vision and strategy for Salesforce, driving platform scalability and usability while managing a multidisciplinary team including Product Managers and Salesforce Administrators. The role includes overseeing product discovery, requirements definition, and delivery across multiple workstreams. The candidate should possess strong product judgment, excellent executive-level communication skills, and a deep, hands-on experience with Salesforce in complex environments.

Required Qualifications

  • 10+ years of experience in Product Management, Product Ownership, or Product Leadership roles.
  • Deep, hands‐on experience with Salesforce as a core enterprise platform (CRM, workflows, integrations, reporting, automation).
  • Proven experience leading and managing Product Managers, Business Analysts, and Systems or Platform Administrators.
  • Demonstrated ability to build, own, and execute complex product roadmaps in enterprise environments.
  • Strong experience operating in matrixed, cross‐functional organizations with senior stakeholders.
  • Experience running product governance structures, including steering committees and operating committees.

Desired Qualifications

  • Experience with AvSight or similar Inventory, analytics, forecasting, or optimization platforms.
  • Experience leading large-scale platform revamps or transformations while maintaining business-critical operations.
  • Background working with systems integrations, data platforms, and enterprise architecture.
  • Experience in regulated, complex, or operationally intensive industries (e.g., aviation, finance, asset-heavy businesses).

Additional Requirements

  • JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings.
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Jet Support Services, Inc.

Director of Product – Salesforce & Enterprise Platforms

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