Director of Product Design
$183,000–$323,000 year
RemoteJapan
Job Summary
Lead design for the core conversion funnel, covering landing experiences, application flows, underwriting, checkout, and policy management. Mentor and grow a small product design team while collaborating cross-functionally with Product, Engineering, Research, Marketing, and Brand to deliver cohesive experiences that drive conversion and retention. Raise the bar for the design practice by strengthening design systems, accessibility, experimentation, and storytelling. Partner with adjacent functions to create a consistent user journey across growth and product surfaces. This role combines strategic vision with hands-on design excellence to help Ethos redefine the life insurance experience for consumers, agents, and carriers.
Required Qualifications
- 10+ years of product design (UX) experience
- several years leading multi-person design teams
- Proven ability to design for complex, decision-heavy user journeys in b2c journeys
- industries like fintech, healthtech, or insurtech
- Strong understanding of conversion optimization, user motivation, and behavior design principles
- Demonstrated experience turning ambiguity into clarity — structuring complex information and simplifying it into elegant, actionable flows
- Skilled at team and stakeholder communication — you make design rationale clear, measurable, and compelling
- A track record of positive impact to product quality and design culture
- A portfolio showcasing strong visual, interaction design, and storytelling craft alongside compelling impact delivered for past businesses and their customers
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