Director of Product, Claims
$218,592–$286,902 year
HybridNew York City, New York, United States or New York, United States
Job Summary
Define the vision, strategy, and roadmap for Claims, identifying opportunities to improve speed, accuracy, and clarity for members and providers. Collaborate with a dyad partner in Claims and leaders across operations, finance, legal, and external partners to align on priorities and drive positive change. Build and develop an exceptional product team while working closely with Engineering, Data Science, and Design to deliver on the vision. Make organizational and staffing decisions, refine cross-functional processes, and ensure compliance with all applicable laws and regulations.
Required Qualifications
- 10+ years of product experience
- 5+ years of people management experience
- 3+ years of experience in healthcare payer or provider technology
- Subject matter expertise in healthcare billing and claims
- Experience developing talent, providing effective coaching and building processes that elevate performance across product teams
- Experience setting clear, effective strategy that makes a meaningful contribution to the company
- Ability to influence and manage stakeholders across the business, with experience working across all levels of leadership using strong communication
- Comfort working in highly collaborative environments while ensuring to continue driving for results
- Excellent analytical and quantitative skills; proved experience using data to identify opportunities, test theories and evaluate success
- Experience with process orientation and; the ability to evaluate challenges and create holistic solutions for both top-level goals and smaller details
- Hybrid work schedule with 3 days of in-office work per week
- Thursdays are a required in-office day for team meetings and events
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