Director of Operations
$300,000–$375,000 year
On-siteOntario, Canada or Riverside, California, United States
Job Summary
Provide executive-level leadership across warehouse, customer service, and sales operations for the Ontario, CA campus, overseeing a team of 700+ employees. Build, develop, and lead senior leaders with a focus on performance, accountability, and long-term talent development. Drive operational excellence using data and reporting to identify improvement opportunities and maintain best-in-class service levels. Establish clear goals and expectations across all levels, reinforce company standards, and lead operational audits, performance reviews, and continuous improvement efforts. Partner with corporate leaders to align strategy with overall business objectives. Lead a team of 700+ employees across multiple functional disciplines in one of our largest 2 million square foot facilities.
Required Qualifications
- Bachelor's degree
- 15+ years of experience leading large employee teams (500+) across multiple functional disciplines
- Proven ability to recruit, develop and retain high-performing leaders
- Strong background in operational leadership, performance management and data-driven decision making in a fast-paced, high-performance environment
Desired Qualifications
- MBA preferred
- Experience in B2B or e-commerce environments is a plus
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