Director of Operations
On-siteYreka, California, United States
Job Summary
Recruit, train, and coach area coaches and restaurant managers to build a robust bench of capable leaders. Hold direct reports accountable for people, customer, sales, and profit targets while resolving employee relations issues proactively. Deliver consistent customer experiences by enforcing the Taco Bell Operating System, food safety standards, and global initiatives. Partner with managers to drive sales growth, execute marketing promotions, and achieve profit goals through hands-on problem solving and financial reporting. Manage chronic repair and maintenance issues to ensure operational efficiency and safety compliance across 12 restaurants.
Required Qualifications
- Bachelor's Degree preferred
- Strong Quick Service Restaurant Experience, balancing product quality with fast service times
- Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business
- Exhibits unrivaled leadership behaviors; providing coaching, developing the team, driving culture, problem solving, strong communication, time management, executing tasks and achieving results through others
- 10+ years Restaurant Management experience with strong people growing record, recruiting talent, development and performance management
- Corporate restaurant company — field operations leader experience
- Has lead multiple managers of multiple high volume units in an area
- Extensive Area Coach experience leading 6-8 restaurant general managers
- Has personally ran a successful restaurant and has knowledge of restaurant operations and expectations for team member's positions
- Corporate office — Cross-Functional leading teams experience
- Good communication skills, and strong interpersonal and conflict resolution skills with exceptional team building capability
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