Director of Operations
On-site · Manchester, New Hampshire, United States or Dover, New Hampshire, United States
Manchester, New Hampshire, United States or Dover, New Hampshire, United StatesOn-siteFull TimeMid LevelBachelors DegreeUnknown
Type
Full Time
Level
Mid Level
Education
Bachelors Degree
Company size
Unknown
Job Summary
Director of Operations responsible for overall operational management, regulatory compliance, staffing oversight, quality assurance, and financial performance of Aluma Home Care’s non-medical home care services; provides strategic leadership to office staff, care coordinators, schedulers, and caregivers to drive client satisfaction, workforce engagement, and operational efficiency.
Required Qualifications
- Bachelor's degree in Healthcare Administration, Business Administration, Human Services, Nursing, or a related field; equivalent experience may be considered
- Minimum of three (3) years of management experience in home care, healthcare, human services, or a related field
- Strong knowledge of home care operations and regulatory compliance
- Experience managing personnel and operational budgets
- Excellent leadership, communication, and organizational skills
- Proficiency with electronic health records, scheduling software, and Microsoft Office applications
- Valid driver's license and reliable transportation
Desired Qualifications
- Bachelor's degree in Healthcare Administration, Business Administration, Human Services, Nursing, or a related field; equivalent experience may be considered
- Five (5) or more years of leadership experience in home care operations
- Experience with Medicaid waiver programs, private duty home care, or managed care organizations
- Knowledge of quality assurance and performance improvement programs
- Experience with accreditation and regulatory surveys
- Strong leadership, communication, and organizational skills
- Proficiency with electronic health records, scheduling software, and Microsoft Office applications
- Valid driver's license and reliable transportation
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