Director of Operations
$120,000–$135,000 year
RemoteUnited States
Job Summary
Lead HR strategy, policy, and day-to-day administration, managing the full employee lifecycle from onboarding through offboarding while ensuring compliance with federal, state, and local employment laws. Oversee payroll coordination via ADP, benefits administration, and the PEO relationship, including timesheet processes and vendor management. Develop and maintain organizational policies, Standard Operating Procedures, and contracts, while tracking operational metrics and leading risk management initiatives for insurance, IT security, and staff training. Support leadership with annual budget preparation, financial forecasting, expense tracking, and audit preparation, ensuring proper allocation of restricted and unrestricted funds. Maintain accurate records across platforms such as Google Drive, Slack, and Bill.com, and facilitate internal communications and cross-functional collaboration. Will work 9 AM-5 PM Eastern Standard Time.
Required Qualifications
- Minimum of 7-12 years of progressive experience in nonprofit operations, HR leadership, or organizational management, including direct experience leading onboarding and terminations
- Significant experience working directly with executive leadership including executive director, CEO, or president
- Demonstrated experience managing state filings and registrations for a multi-state employer
- Proficiency as a PEO is required
- Strong understanding of nonprofit operational requirements, financial structures, compliance, and HR best practices
- Strong working knowledge of federal and state employment law (FLSA, FMLA, EEO, state-specific requirements, etc.)
- Demonstrated experience implementing or improving organizational systems, workflows, and administrative tools
- Proven ability to manage budgets, track financial data, and coordinate with accounting or financial partners
- Demonstrated experience overseeing IT system and IT security processes
- Exceptional organizational, communication, and interpersonal skills
- Demonstrated commitment to equity
- Ability to travel for team meetings, conferences, or partner engagements
- Proven ability to manage confidential information and operate at the highest levels of discretion
- Excellent project management and organizational skills
- Will work 9 AM-5 PM Eastern Standard Time
Desired Qualifications
- Experience with BambooHR is a plus
- Ideally, experience with BambooHR, Salesforce, Toggl and time tracking, and Bill.com
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