Director of Operations – (Part-Time/Fractional)
On-site · Phoenix, Arizona, United States
Job Summary
Director of Operations (Part-Time/Fractional) for a vacation-rental portfolio in the Phoenix metro area. Lead operations to maximize profitability through cost controls, budgeting, and KPI-driven performance; maintain standards for guest and owner experiences; conduct inspections; partner with the business development team on new units; ensure regulatory compliance; develop and coach a high-performing team; manage schedules and cross-coverage; respond to guest/owner concerns; drive process improvements and technology-enabled operations; strong leadership, communication, and budget-correlation skills; availability to work Sundays through Saturdays with flexibility for early mornings/evenings as needed. Success metrics include guest and owner satisfaction, overall operational efficiency, and staff retention, with compensation structure aligned to experience and involvement level.
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