Director of Operations
On-siteDoha, Baladīyat ad Dawḩah, Qatar
EXPIREDDoha, Baladīyat ad Dawḩah, QatarOn-sitePart TimeSenior LevelEnterprise
Part TimeSenior LevelEnterprise
Job Summary
Lead the General Manager as primary deputy, synchronizing strategy across nine departments to ensure 5-star luxury compliance and drive profitability through revenue maximization and labor efficiency. Hold direct operational and financial accountability for Rooms & Guest Experience, Food & Beverage, Wellness & Leisure, and Support & Safety divisions, including engineering and security. Analyze guest feedback to implement corrective actions and maintain a visible floor presence during peak hours to interface with VIPs and manage service recovery. Requires 5–7 years of executive leadership in luxury F&B operations.
Required Qualifications
- 5-star luxury resort
- high-volume, luxury Food & Beverage operations
- Minimum of 5–7 years of executive operational leadership in Food & Beverage within a 5-star luxury resort or high-end international hotel brand
- Mandatory Domain Expertise: A progressive career history rooted in Food & Beverage management (e.g., former Director of F&B ) within luxury environments
- Proven track record of managing massive, multi-department operational scopes, including complex non-rooms divisions like Spa, Engineering, and Security
- Deep understanding of luxury hospitality operational metrics, P&L management, and budgeting
- Exceptional leadership presence with the ability to inspire, mentor, and hold department heads accountable
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