Director of Operations, Dr.Bill
On-site · Toronto, Ontario, Canada or Vancouver, British Columbia, Canada
Job Summary
Director of Operations to partner with the GM and senior leadership to drive strategic priorities and company objectives. Lead organization-wide goal setting, performance management, and annual operations planning; oversee OKR reporting and operational cadence (weekly reviews, MBRs, QBRs, and board prep); develop business cases across product, marketing, sales, insurance, and data analytics; support M&A activities including target identification and due diligence; foster a data-informed, results-oriented culture; and hire, mentor, and lead high-performing teams to drive efficiency and scale across the organization.
Required Qualifications
- 12+ years of experience in strategy, finance, analytics, business operations, or strategic planning
- proven track record of scaling a high-growth B2C and B2B2C platforms
- experience in SaaS with recurring revenue models
- excellent analytical and problem-solving capabilities
- leadership and communication skills
- CFA, CPA, or MBA or master’s degree in Finance, Accounting, or a related field (nice-to-have)
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