Director of Operations
$150,000–$200,000 year
On-siteJacksonville, Florida, United States
Job Summary
Lead operational activities across field service, commissioning, aftermarket support, and project execution functions while overseeing the full project lifecycle from contract initiation through closeout. Develop and implement operational strategies, Lean Six Sigma principles, and KPI-driven management systems to improve efficiency, scalability, and profitability. Oversee coordination with outsourced manufacturing and suppliers, ensure compliance with safety and environmental regulations, and drive continuous improvement across all project stakeholders. Partner with executive leadership on strategic planning and resource allocation while leading, mentoring, and developing project managers and field personnel. Manage large, multi-million-dollar engineered equipment projects across North America, requiring valid driver's license and willingness to travel.
Required Qualifications
- Bachelor's degree in Engineering, Construction Management, Business Administration, Building Sciences, or a related technical discipline
- Minimum of 8 years of progressive leadership experience in operations, project management, construction management, industrial services, capital equipment, or infrastructure environments
- Minimum of 3 years leading multidisciplinary teams responsible for project delivery, field operations, or industrial infrastructure execution
- Demonstrated experience leading operational excellence and continuous improvement initiatives within capital equipment, industrial manufacturing, EPC, or project-based environments
- Proven ability to develop KPI-driven operating systems, performance dashboards, standardized processes, and data-driven decision-making practices
- Demonstrated experience managing large, multi-million-dollar engineered equipment, industrial construction, or infrastructure projects commissioning and closeout
- Strong understanding of project scheduling, budgeting, forecasting, contracts, procurement, subcontractor management, change management, and project controls
- Demonstrated experience with contract administration, change order management and holding suppliers and customers accountable to agreed contract terms and conditions
- Experience leading field operations, equipment installation, startup, commissioning, and customer handoff activities
- Strong financial and business acumen, including project profitability, forecasting, budgeting, and resource planning
- Proficiency with Microsoft Office Suite, including Excel, PowerPoint, Word, and Microsoft Project
- Ability to manage multiple priorities and perform effectively in a fast-paced, project-driven environment
- Excellent leadership, communication, negotiation, and problem-solving skills
- Willingness to travel throughout North America
- Fluent spoken and written English
- Successful completion of a background check and drug screening as part of the hiring process
- Valid Driver's License and ability to travel to customer sites and vendor locations
- Eligibility to work in the United States without sponsorship
Desired Qualifications
- Six Sigma certification (Green Belt minimum; Black Belt preferred) with demonstrated success applying Lean Six Sigma methodologies
- Experience within wastewater treatment, biosolids processing, environmental technologies, resource recovery, or industrial process industries
- EPC (Engineering, Procurement, and Construction) or GC (General Contractor) project delivery experience
- Familiarity with rotating equipment, thermal processing systems, dryers, augers, screw conveyors, blowers, pumps, motors, gearboxes, and related mechanical systems
- Experience managing construction subcontractors and field installation teams
- Experience utilizing Smartsheet
- Experience scaling operational organizations within rapidly growing project-based businesses
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