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Surgery PartnersPosted 2 months ago
EXPIRED

Director of Operational Excellence - Hybrid

HybridNashville, Tennessee, United States

Full TimeSenior LevelBachelors DegreeLarge

Job Summary

Director of Operational Excellence leads initiatives to boost efficiency, service quality, customer satisfaction, and financial performance using Lean, Six Sigma, and structured problem-solving. Drives standardized processes, operating rhythms, and best practices; partners with operators to implement change; coaches leaders to close performance gaps; develops and maintains metrics, scorecards, and dashboards; analyzes operational and financial data to identify trends and improvement opportunities; supports business reviews and presents findings to senior leadership.

Required Qualifications

  • Bachelor's degree in Business Administration, Operations Management, Engineering, Finance, Healthcare Administration, or related field
  • 3-5 years of experience in operations, operational excellence, business transformation, consulting, performance improvement, or related disciplines
  • Demonstrated success leading operational improvement initiatives that deliver measurable business results
  • Strong knowledge of Lean, Six Sigma, Kaizen, Agile, or similar continuous improvement methodologies
  • Experience partnering with operational leaders in a multi-site or distributed operating environment
  • Strong analytical, problem-solving, and project management skills
  • Ability to influence and collaborate effectively across all levels of the organization
  • Excellent communication, facilitation, and presentation skills

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